Terms & Conditions

Welcome to The Creame Luxury. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

The Creame Luxury is a premium fashion brand offering thoughtfully designed scarves, nightwear, and women's wear crafted from natural fabrics and timeless aesthetics.

By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

2. Products & Availability

We strive to display our products as accurately as possible. However, due to differences in screen settings and photography, actual colors may vary slightly.

All products are subject to availability.

We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices are displayed in the applicable currency for your selected market.

Prices may change without prior notice.

Applicable taxes and duties will be calculated according to your shipping destination and checkout settings.

4. Orders

Once an order is placed, you will receive an order confirmation email.

The Creame Luxury reserves the right to refuse or cancel any order in cases including but not limited to:

Suspected fraud
Pricing errors
Payment issues
Product unavailability
Shipping restrictions

If payment has already been processed, any applicable refund will be issued to the original payment method.

5. Shipping

Processing and delivery timelines are estimates and may vary due to courier delays, customs clearance, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping & Returns Policy for complete information.

6. Returns & Exchanges

Returns are accepted within 14 days of delivery, subject to our Returns Policy.

Please note:

Items discounted by 40% or more are Final Sale and cannot be returned or exchanged.
Original shipping charges are non-refundable.
Customers are responsible for return shipping costs unless an item is defective or incorrect.
Exchanges are available only for customers within India.

7. Intellectual Property

All content on this website, including photographs, designs, artwork, graphics, logos, text, and product descriptions, is the exclusive property of The Creame Luxury and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Website Use

You agree not to:

Use this website for unlawful purposes
Attempt to interfere with website functionality
Upload malicious software
Misuse or copy website content
Engage in fraudulent activity

9. Limitation of Liability

The Creame Luxury shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products, except where required by applicable law.

Our maximum liability shall not exceed the amount paid for the relevant order.