Privacy Policy

At The Creame Luxury, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order or interact with our website, we may collect:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through trusted payment providers)
Order history
Device and browsing information
IP address and cookies

How We Use Your Information

Your information helps us:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraudulent transactions
Comply with legal obligations
Send promotional emails (only if you have subscribed)

Payment Security

All payments are processed through secure third-party payment providers. The Creame Luxury does not store or have access to your complete payment card information.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Personalize your shopping experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

Marketing Communications

If you subscribe to our newsletter, we may send updates about new collections, exclusive offers, and brand news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We never sell your personal information.

We may share limited information only with trusted service providers such as:

Payment processors
Shipping and logistics partners
Marketing and analytics providers
Technology platforms that help operate our store

These partners receive only the information necessary to perform their services.

International Customers

As we serve customers worldwide, your information may be processed in countries where our service providers operate while maintaining appropriate security measures.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no internet transmission is completely secure, we continuously work to maintain high standards of data protection.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion of your information
Withdraw marketing consent
Request a copy of the personal data we hold about you

To exercise these rights, please contact us.

Children's Privacy

Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.